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Terms of Service

Effective Date: March 23, 2026

These Terms of Service ("Terms") govern your access to and use of the website and the consulting engagements delivered by GridLogic IT LLC ("GridLogic IT," "the firm," "we," "us," or "our"). By accessing the website or engaging the firm, you agree to be bound by these Terms.

1. Consulting Engagements

GridLogic IT is a specialized IT consulting firm delivering Microsoft 365, cloud transformation, security architecture, AI governance, and strategic IT consulting engagements for small businesses. The specific scope of each engagement is defined in an individual statement of work between GridLogic IT and the client.

2. Use of Website

You agree to use our website only for lawful purposes. You may not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website or its systems
  • Interfere with or disrupt the website or its infrastructure
  • Transmit any viruses, malware, or other harmful code
  • Reproduce, duplicate, or copy any content from the website without written permission

3. Intellectual Property

All content on this website - including text, graphics, logos, icons, images, and software - is the property of GridLogic IT LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4. Client Responsibilities

When engaging the firm, clients are responsible for:

  • Providing accurate and complete information necessary for engagement delivery
  • Maintaining the security of their own credentials and accounts
  • Ensuring they have proper authorization to grant access to their IT environments
  • Complying with all applicable laws regarding their data and operations

5. Confidentiality

The firm treats all client information as confidential. Client data will not be disclosed to third parties except as required by law or as necessary to deliver the engagement. Specific confidentiality terms may be outlined in the individual statement of work.

6. Limitation of Liability

To the fullest extent permitted by law, GridLogic IT LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the website or from any consulting engagement. The firm's total liability for any claim shall not exceed the amount paid by the client for the specific engagement giving rise to the claim.

7. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the website's accuracy, reliability, availability, or fitness for a particular purpose. While we strive to keep all information current and accurate, we do not guarantee that the website will be error-free or uninterrupted.

8. Indemnification

You agree to indemnify, defend, and hold harmless GridLogic IT LLC and its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.

9. Statements of Work

Specific consulting engagements are governed by separate statements of work, which may contain additional terms. In the event of a conflict between these Terms and a statement of work, the statement of work shall prevail with respect to the engagement it covers.

10. Termination

We reserve the right to terminate or suspend your access to our website at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users or our business.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Duval County, Florida.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

GridLogic IT LLC
Jacksonville, FL
Email: sales@gridlogicit.com
Phone: (904) 298-7502