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Privacy Policy

Effective Date: May 15, 2026

GridLogic IT LLC ("GridLogic IT," "we," "us," or "our") is a managed IT services provider that respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how GridLogic IT collects, uses, discloses, and safeguards information when you visit the website or engage with GridLogic IT's managed IT service.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and any other information you provide through our contact form or direct communications.
  • Usage Data: Pages visited, referring websites, campaign parameters, date and time of visits, and pseudonymous first-party visitor and session identifiers. GridLogic IT's website analytics system does not store raw IP addresses or full user-agent strings, though hosting and security providers may process IP addresses transiently to deliver and protect the site.
  • Cookies and Similar Technologies: We may use first-party browser storage or similar technologies to understand aggregate website traffic and improve your experience on our website.

2. How We Use Your Information

GridLogic IT uses the information it collects to:

  • Respond to call inquiries and scope potential services
  • Deliver and improve GridLogic IT's managed IT service
  • Send relevant communications about GridLogic IT's services and perspectives (you may opt out at any time)
  • Send informational and marketing SMS messages to mobile numbers for which you have provided consent
  • Analyze aggregate website usage, visitor trends, and page performance to improve the site and user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Third-Party Providers: Trusted third parties who assist GridLogic IT with website operation and managed IT service delivery, subject to confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Consumer data, including phone numbers and SMS consent, is not transferred, shared, disclosed, or provided to external organizations under any circumstances, except when required for service delivery by contracted processors. Contracted processors are bound by agreement to use consumer data only for the specific service they are engaged to provide and for no other purpose.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

GridLogic IT maintains administrative, technical, and contractual safeguards to prevent unauthorized access, use, or sharing of user data. Access to personal information, including mobile numbers and SMS consent records, is restricted to personnel and contracted processors who require it to perform authorized business functions.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request information about the data we hold about you

To exercise any of these rights, please contact us at sales@gridlogicit.com.

7. Children's Privacy

GridLogic IT's managed IT services are not directed at individuals under the age of 18. GridLogic IT does not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. SMS and Mobile Data

GridLogic IT does not sell, share, or transfer mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with any third party, except vendors that support message delivery on our behalf as contracted service processors. Such vendors are contractually required to use this data solely for the agreed service and for no other purpose.

10. SMS Opt-Out

To stop receiving SMS messages from GridLogic IT at any time, reply STOP to any message we send. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent to that number.

11. Contact Us

If you have questions about this policy or our SMS program, contact GridLogic IT at sales@gridlogicit.com or (904) 298-7502.

GridLogic IT LLC
Jacksonville, FL
Email: sales@gridlogicit.com
Phone: (904) 298-7502
Website: https://gridlogicit.com

12. Terms and Conditions

SMS Messaging Terms

By opting in, you agree to receive informational and marketing text messages from GridLogic IT at +1 (904) 298-7502. Informational messages include responses to your inquiries and service-related updates. Marketing messages include promotional offers and information about our products and services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. For help, reply HELP to any message or contact us at sales@gridlogicit.com or (904) 298-7502.

GridLogic IT

A Microsoft-focused team delivering managed IT support, 24/7 RMM monitoring and alerting, Microsoft 365 administration, cybersecurity, endpoint management, backup readiness, and IT planning for small businesses.

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